Cancellation Policy

We will accept rescheduling/cancellations up to 24 hours before your booking. Please note,
rescheduling is free of charge; however, cancellations will be subject to a £5 cancellation
charge (in addition to your booking fee). If we cancel your booking, for example, due to the
weather, we will refund the full amount minus the booking fee.

Frequently Asked Questions

When are you open?
Every Wednesday, Friday and Saturday from beginning of March to end October, weather
permitting. We are also usually open Bank Holiday Mondays, plus a few extra days during
school holidays. Keep an eye out on My Riding Life for updates.

What should I wear?
It is a condition of riding at Lodge Farm that all riders must wear a riding hat and a body
protector conforming to current British Eventing standards.

What happens if I need to change or cancel my booking?
We will accept re-scheduling/cancellations up to 24 hours before your booking. Please note,
re-scheduling is free of charge however cancellations will be subject to a £5 cancellation
charge (in addition to your booking fee). If we cancel your booking, for example, due to the
weather, we will refund the full amount minus the booking fee.

What is the minimum age?
Riders must be 8 years old or over. Horses must be 4 years old or over.

How much is it to book?
£30

How long can I stay?
Booking slots are for two hours and we ask that you arrive, ride and leave within this window
to avoid congestion in busy periods.

Do you offer discounts?
We offer discounts for organised Pony Club and Riding Club groups. These must be booked
via email: bookings@lodgefarmcrosscountry.co.uk

Are dogs allowed?
Yes, but must be kept on SHORT leads AT ALL TIMES.

What height are your fences?
The majority of our fences are between 60cm to 1m, however we have a good selection at
around 50cm including small ditches and banks. Some of the lines we have built are BE
novice/intermediate standard. Due to the open nature of the course it is not suitable for
complete beginners.

Do you organise clinics?
We don’t organise our own clinics, but can point you in the direction of local trainers who do.
Clinic dates are regularly updated on our website. To book, contact the clinic organiser
directly.

What should I do in case of emergency?
Nearest hospital with A&E: Tunbridge Wells (at Pembury) Tonbridge Rd, Tunbridge Wells
TN2 4QJ
Vet: Bell Equine, tel: 01622 813700. Address: 104 Butcher’s Ln, Maidstone ME18 5GS
What3Words location (to entrance gate): persuade.harmony.corkscrew
Any accident on site that requires medical or veterinary attention must be reported to Lodge
Farm, tel: 07814 389551.
If you require assistance on the day, tel: 07814 389551 or 07966 524791.